FAQ

WHERE THE HELL ARE YOU?

Well, not very far from where we were. And if you’ve known us forever, it will feel right at home. In November we moved to the Omni Building and are in Suite 101, just off the lobby, down the hall. Lots of easy parking (YAY!) but watch out for the geese and water puddles. If Mr. Google needs our actual address, it is: 909 S 336th Street, Suite 101, Federal Way, 98003.

 

When is my personal tax return due?

April 15th. The due date can be extended. To add 6 months to the filing deadline, a valid extension must be filed on or before April 15th. This extension will extend your deadline to October 15th.

 

I don’t remember if I got my stimulus payment, can I get another one?

Good luck on that one. You can go to IRS.gov to find out if and when they sent your stimulus payment.

 

I filed my prior year tax return with an overpayment/refund. I still haven’t received my refund. Am I ever going to get it? OR The IRS sent me correspondence. I replied and I haven’t heard back from them. Am I ever going to hear back from them?

At one point in time the IRS had at least 10,000,000 pieces of mail piled up in a corner and apparently their letter opener got dull. And now they say they are kinda busy, so don’t hold your breath. If you still haven’t received your prior year refund, you will get it eventually…and probably with some interest too. You will receive a response regarding your correspondence…eventually.

 

Do you give a free first visit?

No.  Free advice is pretty much worth what you pay for it…and we feel our advice is valuable.   We do however, validate parking.

 

Do you charge for phone calls and emails?

Yup.  All we have to sell is our time and expertise and, actually, phone calls and emails are the most efficient (read that cheapest) way for us to help you.

 

I looked at your billing information.  Wow, your billing rates seem really high.

No, not really.  We all have college accounting degrees, CPAs, annual continuing education, experience, expertise and the latest software and technology. We are worth our billing rates.

 

Do you have evening appointments?

No.  Sometimes Saturdays during tax season, though, but only under duress.  Monna lives in Seattle so meeting downtown during the workday might be an option.

 

Do you perform audits?

No.  We do reviews and compilations for our favorite clients, though.

 

I just want some help with my QuickBooks.  Will you do that?

Sure.  We do that a lot.

 

Is there any other software you could help me with?

Mmm….Peachtree….Timeslips….

 

Have you used the online version of QuickBooks?

Yes.  In a lot of cases, there can be some real benefits.

How do you feel about technology?

We are pro.  Really.

 

Do you prepare payroll reports and monthly excise reports?

Our first choice is to teach our clients to prepare their own reports.  In the long run, it is often less expensive for them and almost always allows them better understanding and control of their business.  We are available for emergencies or temporary help.  We are always available to answer questions or look over your shoulder before the reports are filed.  If our first choice is not YOUR first choice, then we will help find a solution that works for you. More and more clients have convinced us that we are their first choice for payroll and excise report preparation. Clearly we are negotiable if we can help our favorite people, our clients.